Benefits Assessment officer (Financial Inclusion)

Housing Benefit Assessment Officer (Financial Inclusion) – Contract Opportunity
Location: North London
Contract: 5 months onoging contract
£27.46 per hour (umbrella)
Full-time, hybrid (1 day per week in the office)
We are seeking an experienced Housing Benefit Assessment Officer (Financial Inclusion) to join a busy local authority team. This is an excellent opportunity for a skilled assessor with expertise in Housing Benefit, particularly within Temporary Accommodation (TA).

Key Responsibilities:

• Process and assess all Housing Benefit claims, including new claims, changes in circumstances, reviews, and reconsiderations, with a strong focus on Temporary Accommodation.
• Work on sign-ups for both Temporary Accommodation and General Needs tenancies, with TA being the main priority.
• Apply accurate knowledge of relevant Housing Benefit and Universal Credit legislation and guidance.
• Ensure accurate and timely decision-making to support financial inclusion for vulnerable households.
• Liaise with internal teams, landlords, and external partners to resolve queries and ensure compliance.

Essential Requirements:

• Minimum 2 years’ experience in Housing Benefit assessment and calculations.
• Strong knowledge of Temporary Accommodation claims.
• Proficiency in using Atlas, VEP, HBAA, Northgate NPS, iWorld, and Information@Work systems.
• Good working knowledge of Universal Credit and its interaction with HB.
• Excellent attention to detail and ability to manage complex caseloads effectively.

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.