SEND Assessment & Review Assistant

SEND Case Officer (EHCP Process Support)
📍 Location: SE London
🕒 Hybrid Working: First 2 weeks in-office, then 2 days office / 3 days home
💼 Contract Type: Full time / Temporary
💰 Salary: £18 to £20 per hour
About the Role
We’re looking for a dedicated and highly organised SEND Case Officer to join our dynamic team and support the Education, Health and Care (EHC) needs assessment process. You'll play a crucial role in ensuring that children and young people with special educational needs receive timely and effective support, in line with the SEND Code of Practice.
Key Responsibilities

• Act as the first point of contact for families and professionals at the start of the EHC needs assessment process.
• Manage and allocate caseloads to ensure compliance with statutory timescales.
• Communicate clearly and sensitively with families and young people, guiding them through the EHCP process.
• Liaise with parents, schools, and multi-agency professionals regarding assessment requests and annual reviews.
• Monitor and check incoming reports to ensure legal requirements are met.
• Support the Head of SEND Assessment and Review Service with key administrative tasks.
• Coordinate timely input from social care, health professionals, educational psychologists, and other agencies.
• Organise and manage all SEND panels, ensuring smooth coordination between schools, families, and partners.
• Provide responsive support across the SEND Assessment and Review Team.
• Manage enquiries via phone and shared mailboxes, ensuring swift and accurate responses.
• Prioritise and escalate urgent issues as necessary.

What We’re Looking For

• Experience working in a SEND, education, or social care setting.
• Strong communication and interpersonal skills.
• Excellent organisational abilities and attention to detail.
• Familiarity with the SEND Code of Practice is highly desirable.
• Confidence in managing multiple tasks and stakeholders under pressure.

Working Arrangement

• Weeks 1–2: Full-time in-office for onboarding and training.
• After Week 2: Hybrid model — 2 days in-office, 3 days remote working.

Apply Now
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