SEND Tribunal, Disagreement Resolution, Complaints & Workforce Development Officer, North London

EM-2937

£360 Per Day

Full Time

Contract

Greater London, Greater London

Social Care

Posted 11 hours ago

Expires In 29 Days

Job Description

SEND Tribunal, Disagreement Resolution, Complaints & Workforce Development Officer, North London 
Pay rate – £360 per day 
Contract role, SEND / EHCP 
 
Pertemps are recruiting for experienced SEND Tribunal Officer in North London 
You will 
  • Provide leadership for tribunal and formal disagreements, which will include preparing cases for tribunal, liaising with Legal Services, SEND services and multi-agency practitioners, represent the Local Authority in a legal environment, presenting Local Authority cases at SENDT and defending the appropriateness of the proposed service provision. This will include the preparation of evidence for the Local Government Ombudsman.  
  • Ensure mediation and problem resolution is an active feature at an early stage in caseworkers’ engagement with families to reduce tribunal numbers.  
  • Provide advice on and attend resolution meetings with parents and other practitioners in an attempt to settle disputed issues without the need for formal legal redress wherever possible. This will include responsibility for negotiating changes to EHC plans.  
  • Engage with schools and other agencies to develop an awareness and understanding of best practice in relation to assessment, planning and person-centred approaches.  
  • Lead on the workforce development strategy by working with team managers to identify, manage and resolve any practice concerns.  
  • Be required to respond to all concerns raised via the SENDT process, and through formal, and informal, mediation and disagreement resolution meetings. Develop the capacity and confidence with regards to these matters in the SEND Team and across the local area partnership.  
  • Act as a main point of contact for parents, carers or young people who lodge an appeal with SEND Tribunal or make a request for mediation/disagreement resolution as part of that process, as well as wider stakeholders such as schools, witnesses and legal representatives.  
  • Be a highly organised individual who can coordinate these matters, keep clear records, and keep all parties up to date at every stage. You will provide quantitative and qualitative reports and briefings to inform good working practice and improvements to the service.  
  • Use management information and data to contribute to policies to help improve efficiency and effectiveness of the service and to ensure consistency of decision making through EHC assessments, plans and annual reviews. You will play a role in supporting effective record keeping in the SEND Team to ensure data integrity. 
 
There is plenty of hybrid working available. 
Please get in touch for more information. 
 
This is an agency post and Pertemps can offer you:- 
  • A Dedicated consultant who has access to all roles across the UK and is available for you to speak to 
  • An easy registration process (all done online) 
  • Referral schemes and incentives  
  • Ongoing compliance managed for you 
  • Prompt and reliable payroll and lots more. 

Please contact Elle McKenna on 07823 789233 or email elle.mckenna@pprsocialcare.co.uk for more information.
We recruit across all areas of Qualified Social Work. If you are a Social Worker and this is not the role for you, contact us about other roles including IRO (Independence Reviewing Officer), BIA (Best Interest Assessor), MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager.