Account Manager - Air Hygiene/Fire Damper - North

Job Title: Account Manager – Air Hygiene & Fire Dampers
Locations: London, Sheffield, Nottingham, Midlands
Sector: Air Hygiene & Fire Dampers
Salary: £35-45,000 (OTE £70-80,000)
About Us:
We are a market-leading provider of air hygiene and fire damper solutions, serving a diverse range of industries across the UK. Our innovative products and expert services help clients ensure the safety and efficiency of their ventilation systems. We are proud of our long-standing reputation for excellence, and we are looking to expand our team with an experienced and motivated Account Manager.
Role Overview:
As an Account Manager for your region, you will be responsible for the retention and growth of existing accounts within your territory. This is a purely relationship-driven role focused on nurturing and developing key client relationships, ensuring exceptional customer satisfaction, and identifying opportunities for expansion within our current client base.
You will work closely with clients in industries ranging from commercial buildings to healthcare, education, and industrial sectors, providing them with tailored solutions in air hygiene and fire dampers.
Key Responsibilities:

• Account Retention: Build and maintain strong relationships with existing clients, acting as their primary point of contact and ensuring ongoing customer satisfaction.
• Account Development: Proactively identify and pursue opportunities to expand existing accounts, cross-selling and upselling additional products and services where appropriate.
• Customer Support: Provide expert guidance to clients on air hygiene and fire damper solutions, ensuring their needs are met and problems are resolved efficiently.
• Sales Reporting: Maintain accurate records of account activity, sales progress, and customer feedback in CRM systems, providing regular updates to management.
• Collaboration: Work closely with the internal team, including technical support and project management, to ensure seamless service delivery.
• Territory Management: Cover both Sheffield and Nottingham regions, managing your time effectively to maximize client engagement and satisfaction.

Key Requirements:

• Proven experience in account management, ideally within the Air, Fire, building services, or a similar technical sector.
• Strong focus on customer retention and account development.
• Excellent communication and relationship-building skills, with the ability to understand and address client needs.
• Ability to identify sales opportunities within existing accounts and work towards mutually beneficial solutions.
• Highly organized with the ability to manage a busy, regional territory.
• Full UK driving license and the ability to travel across the Sheffield and Nottingham regions.
• Knowledge or a keen interest in air hygiene, fire damper systems, or related industries would be an advantage but not essential.

What We Offer:

• Competitive salary with performance-based bonuses.
• Comprehensive benefits package including pension, healthcare, and more.
• Full training and support to help you succeed in the role.
• Opportunity to work with a market leader in a growing and dynamic sector.
• A supportive and friendly working environment where your efforts are recognized and rewarded.

How to Apply:
If you are a proactive and customer-focused professional with a passion for account management, we would love to hear from you! Please submit your CV and cover letter to danny.woodcock@fmcnetwork.co.uk or call 07469 942 679
Join us and help ensure the safety and efficiency of ventilation systems across the UK!