Client Service Administrator

Our client, a leading M&E HVAC supplier is seeking a Client Services Administrator to join their team in Salfords, due to an internal promotion. You will be responsible for delivering exceptional customer service, cultivating strong client relationships, and supporting a positive and seamless customer experience.

What's on offer:

• Salary of £27,000 - £29,000pa (DOE)
• Monday to Friday, 8:30am - 5:30pm (45 min lunch)
• 25 days holiday, plus bank holidays (Christmas shutdown)
• Free parking and good public transport links

Key Responsibilities:

• Processing a high volume of customer orders and queries via phone and email.
• Advising and informing customers about the company's services, including same-day and next-day delivery options.
• Calculate quotations & follow-up to convert to sales orders
• Develop and maintain strong, positive relationships with customers and tradespeople to support effective communication, service delivery, and long-term client satisfaction.

What They're Looking For:

• Proven experience in order processing, ensuring accuracy and efficiency in handling customer orders.
• Skilled in building and maintaining strong customer relationships - in person & over the phone
• Demonstrates strong attention to detail when working with high volume product codes
• Proficient IT skills across MS Packages & CRMs

Interviews currently happening with immediate starts available. Apply now to avoid missing out on this fantastic opportunity!