Production & Sales Administrator

Are you an organised and customer-focused administrator looking for a varied role within a growing packaging supplier? Our client, a well-established business in Royston, is looking for a Production & Sales Administrator to join their team.

Key Responsibilities:

• Serve as the main point of contact for customer orders, handling enquiries via phone and email
• Process and place customer orders, ensuring accuracy and efficiency
• Provide quotes based on dimensions and measurements in line with customer requirements
• Liaise with internal production teams to ensure orders meet deadlines and specifications
• Assist with designs and work instructions to ensure smooth production processes
• Maintain and update customer records in the CRM system
• Record and store technical drawings for future reference

What They're Looking For:

• Previous experience in administration and customer service
• Strong IT skills and experience using CRM systems
• Excellent relationship-building and communication skills
• Ability to work both independently and as part of a team
• Adaptable and proactive approach to problem-solving

What's on Offer?

• Competitive salary of up to £29,000pa DOE
• Monday - Friday (8:00 AM - 4:30 PM)
• 28 days holiday + bank holidays
• Supportive and friendly team environment

If you're a detail-oriented individual with a passion for customer service and organisation, apply now to hear more.