Service Coordinator

Are you an organised, customer-focused professional with a knack for scheduling and coordination?

Our client, a leading security system supplier, is seeking a dedicated Service Coordinator to join their dynamic team in Crawley. This is an excellent opportunity to join a reputable company and play a crucial role in ensuring smooth operations and exceptional customer service.

What's in it for you?

• Competitive salary up to £30,000pa DOE.
• Monday to Friday, 8:30am - 5:00pm
• 23 days annual leave + bank holidays.
• Free onsite parking & excellent public transport links.

Key Responsibilities:

• Serve as the first point of contact for customers regarding new installation jobs and reactive maintenance.
• Schedule engineers across the UK, ensuring optimal allocation of their locations.
• Order necessary parts and equipment for various jobs.
• Update clients on job progress and maintain clear communication.
• Collate paperwork for completed jobs and close them down in the system.
• Prepare quotes and invoices for completed works.

Requirements:

• Proven customer-focused experience in a similar role is desirable.
• Personable and positive personality with the ability to thrive in a fast-paced, reactive environment.
• Proficient computer skills, including MS Excel.

If you are a motivated individual with excellent organisational skills and a passion for delivering top-notch customer service, apply now to hear more about this fantastic opportunity.