Contracts Administrator

Kickstart Your Career in the New Year!

Looking for a fresh start in 2025? Our client, a well-established fire protection service in Horsham, is searching for two highly organised and proactive Contracts Administrators to join their growing team.

If you have strong administrative skills and thrive in a customer-facing role, this could be the perfect opportunity for you!

The Role:

• Handle incoming calls and schedule jobs for repairs and installations.
• Provide engineers with accurate job sheets and timesheets.
• Keep clients informed with regular updates on job progress.
• Update client contract terms via the CRM database.
• Raise purchase orders for subcontractors.
• Work closely with the scheduling team to ensure smooth operations.
• Track and manage job progress to meet deadlines.

The Candidate:

• Proven experience in administration (essential).
• Exceptional customer service skills-you'll be the key point of contact for clients.
• A natural ability to build and maintain strong client relationships.
• Experience in engineer scheduling (a bonus, but not required).

What's in It for You?

• Starting salary of £26,000, increasing to £27,332.80 after 6 months.
• Monday to Friday, 8:30am - 5pm
• 20 days holiday plus bank holidays, increasing to 25 days with service-and your birthday off!
• Annual performance bonus.
• Employee Assistance Programme

Begin 2024 with a role that you enjoy. If you are an experienced administrator with a passion for customer service and scheduling, apply now to hear more!