Services Manager

Our client, a leading safety equipment supplier, is looking for a motivated Services Manager to join their dynamic team in Redhill.
As the Services Manager, you'll play a crucial role in overseeing a team of 5 remote technicians and ensuring excellent service delivery across the UK. This role is perfect for a confident manager with strong technical and service management skills, ready to support the team and maintain top-tier customer relationships.

Key Responsibilities:

• Oversee and manage a team of 5 remote technicians located across the UK.
• Plan and coordinate technician schedules and logistics for nationwide service delivery, ensuring optimal coverage.
• Provide advice on service options, product maintenance, and best storage practices.
• Build and maintain strong relationships with customers, resolving any queries.
• Raise quotations and input orders into service management systems.
• Manage area budgets and forecast resource demands in line with business objectives.
• Conduct site visits occasionally to review and oversee processes in person.

Key Requirements:

• Proven management experience in the servicing or product management sector is essential.
• Strong technical understanding.
• Service management software experience is advantageous.
• Confident in decision-making with strong leadership skills, ensuring team alignment.
• Willingness to travel to various sites when necessary.

The Package:

• Full time, Permanent
• Monday - Friday, 9.30am - 5pm
• Competitive Salary, £40,000 - £45,000pa DOE
• 25 days holiday + bank holidays

This is an exciting opportunity to join a trusted name in safety equipment, where you can leverage your skills in team management, service planning, and client support. Apply now to hear more.