Contracts Administrator

Our client, a well-established fire protection service, is looking for a highly organised and proactive Contracts Administrator to join their growing team in Horsham.
If you have strong administrative skills and thrive in a customer-facing role, this could be the perfect opportunity for you!

The Role:

• Handle incoming calls and raise jobs for repairs and installations
• Ensure engineers are provided with correct job sheets and timesheets
• Provide clients with regular updates on job statuses
• Raise purchase orders for subcontractors
• Communicate with the scheduling team to ensure smooth job flow
• Track and update job progress to ensure deadlines are met

The Person:

• Previous experience in administration (essential)
• Strong customer service skills, as you will be the primary point of contact for all clients
• Ability to build rapport with clients and maintain strong relationships
• Experience in engineer scheduling is beneficial but not essential

The Package:

• Salary of £26,000, increasing to £27,332.80 after 6 months
• Monday to Friday, 8:30am - 5pm
• 28 days holiday including bank holidays (increasing up to 33 days with service) + birthdays off
• Annual performance bonus
• Employee Assistance Programme (EAP)
• Potential opportunity for WFH 1 day per week after a 6-month probation period

If you're an experienced administrator with a passion for customer service and scheduling, apply today to learn more about this great opportunity!