Critical Asset Coordinator

Thames Water keeps water flowing for 15 million customers, delivering 2.6 billion litres through 32,000 km of pipes every day. Behind the scenes, our most critical assets—the infrastructure that keeps taps running and wastewater treated—need careful monitoring and management to prevent failure and disruption. That’s where you come in as a Critical Asset Coordinator. 

What you’ll be doing as a Critical Asset Coordinator 

As a Critical Asset Coordinator, you’ll be the key link between engineering, operations, and risk teams, ensuring our most essential assets are properly maintained and protected. You’ll keep our Critical Assets Register up to date, review performance data, and provide insights that shape long-term investment decisions.  

Responsibilities will include: 

• Managing our Critical Assets Register, identifying key assets and maintaining oversight of their status.
• Reviewing asset performance, assessing risks, and ensuring maintenance aligns with business needs.
• Collaborating with key teams across Asset Management, Operations, and Capital Delivery to prioritise investment and maintenance strategies.
• Driving improvements by ensuring our business processes and asset management activities provide strong control.
• Reporting insights and findings to help shape decisions that impact millions of customers.

Base location: Hybrid - Reading, Clearwater Court.
Minimum one day per month in the office, with additional days as required by the business.

Working pattern or hours: Full-time, Monday–Friday (36 hours per week)  

What you should bring to the role: 

• A proactive approach with strong analytical skills.
• Excellent communication and stakeholder management abilities.
• High attention to detail with strong IT skills (Excel, PowerPoint).
• Degree-level education (or equivalent) in a relevant discipline.
• Experience in water or utilities industry is a plus.

What’s in it for you? 

At Thames Water, you’ll be part of a purpose-driven organisation committed to keeping communities and the environment thriving. Alongside a supportive, collaborative work environment with career development opportunities, you can expect: 

• Competitive salary from £45,000 to £55,000 per annum depending on experience.
• 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)  
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks 

Who are we? 

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values 

Working at Thames Water 

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support. 

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. 

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.