Education support officer

EP&S Support Officer
Start Date: 24 September 2025
End Date: 24 October 2025 (with potential for extension)
Working Hours: 29.6 hours per week / 08:30am-16:30pm
Pay Rate: £13.47 per hour
Location: Hybrid - Ballard House (Plymouth) & home working
Flexible Working: Choose between 5 full days or 4 shorter days
Closing date: 18.09.25

Are you an organised, detail-oriented professional with a background in finance or administration? We're looking for a motivated EP&S Support Officer to join our client's team on a temporary basis, covering long-term sickness absence. While the initial contract runs for a month, there is a strong possibility of extension depending on circumstances.

This is a hybrid role, offering the flexibility of working from home combined with office-based collaboration at Ballard House. You'll be part of a supportive team making a real difference in the lives of children in care.

What You'll Be Doing:

• In this varied and rewarding role, you'll support the Virtual School team with a mix of financial, administrative, and data-focused tasks, including:
• Processing Personal Education Plans (PEPs): Ensuring funding is allocated correctly and liaising with the Virtual School Head where needed.
• Maintaining Records: Keeping the Welfare Call system up to date with accurate information on children in care.
• Financial Admin: Raising purchase orders, processing invoices, and supporting budget monitoring.
• Data & Reporting: Collecting and analysing data to produce clear, accurate reports.
• Document Management: Digitally filing confidential documents, statutory review minutes, and reports.
• Customer Service: Acting as the first point of contact for enquiries, signposting and escalating as appropriate.
• Event Support: Organising meetings, conferences, and information events.
• General Admin: Supporting the wider team with a range of administrative duties.

What We're Looking For:
Essential Skills:

• Strong understanding of basic accounting and budgeting
• Confident using Microsoft Excel and financial software (e.g. Xero, MYOB)
• Excellent administrative skills, including data entry and scheduling
• High attention to detail and accuracy
• Ability to handle confidential information with discretion
• Strong communication and interpersonal skills
• Effective time management and organisational abilities

Essential Qualifications & Experience:

• Certificate or Diploma in Business Administration, Finance, or a related field
• GCSEs (A-C / 9-4) in English and Maths, or equivalent
• Previous experience in administrative and/or financial support roles
• Proficiency in Microsoft Office, especially Excel
• Experience using financial or accounting systems

Why Join the team?

• Be part of a team that supports vulnerable children and young people
• Enjoy a flexible hybrid working model
• Gain valuable experience in a public sector setting
• Work in a supportive and collaborative environment

Call Emily on 01752 601116 for more information or click 'Apply Now' to submit your application today!

Please note: Due to high application volumes, only shortlisted candidates will be contacted.
If you haven't heard from us within 14 days, please consider your application unsuccessful on this occasion-but do keep an eye out for future roles with Pertemps!