Customer Service Admin
365204508
£12.20 Per Hour
Full Time
Temporary
Basingstoke, Hampshire
Administration
Posted 14 days ago
Expires In 14 Days
Job Description
Responsibilities as a Customer Service Administrator:
- Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers
Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages
Shift times available:
- £12.20 per hour, working hours between 9am until 6pm
- Working typically Tuesday until Saturday or Sunday until Thursday
If you are interested in this Customer Service position, please apply below with an up-to-date CV or give Amy a call at the Pertemps Basingstoke branch.
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