Housing Assistant

Pertemps are delighted to be working with our public sector client to recruit a Housing Assistant on a temporary basis.

Role: Housing Assistant
Location: East Edinburgh
Hours: Monday to Friday (36 hours per week)
Pay Rate: £14.02 per hour
Duration: Temporary ongoing
Start Date: Immediate

This post requires a Basic Disclosure check which will cost £25.
 

This role sits within a busy housing service and supports Housing Officers with the day-to-day administration involved in allocating and managing housing stock across the city.
 
Why Join This Role?

• Be part of a friendly and dedicated housing team supporting residents across Edinburgh.
• Gain valuable public sector housing experience in a fast-paced, practical environment.
• Play a key role in helping people move into suitable long-term accommodation.
• Enjoy an inclusive workplace with opportunities to learn and develop housing knowledge.

What You’ll Be Doing

• Supporting direct lets across public sector stock, Wheatley Homes and Housing Associations
• Assisting Housing Officers with a range of administrative tasks
• Reviewing lists of people in temporary accommodation to identify suitable nominations for available properties
• Contacting suitable applicants by phone to discuss potential housing offers
• Managing email correspondence and responding to enquiries
• Navigating internal housing systems and updating records accurately
• Maintaining spreadsheets and updating information using Excel
• Providing general administrative support to the housing team as required

This role involves regular contact with applicants and colleagues, requiring a professional, clear and empathetic approach.
 
What We’re Looking For

• Proven administrative experience in a busy office or customer-focused environment
• Comfortable and confident speaking to people on the phone
• Working knowledge of Microsoft Excel (updating spreadsheets) and Outlook
• Strong organisational skills with excellent attention to detail
• Ability to manage multiple tasks and work to deadlines
• A proactive, reliable and team-focused approach

Desirable:

• Experience within housing, allocations, or a local authority environment

What’s In It For You?

• A meaningful role within a respected public sector organisation
• Supportive team environment with hands-on housing experience
• Ongoing temporary assignment with potential for longer-term opportunities

Interested?

If you’re organised, confident on the phone, and keen to support people into suitable housing, apply online today – we’d love to hear from you!