Helpdesk Assistant

Customer Service / Helpdesk Assistant

Pertemps Reading are looking for a Customer Service / Helpdesk Assistant to work at a Facilities Management and Technology company based in Winnersh.

As a Customer Service / Helpdesk Assistant, you will be responsible for:
- Assisting Service Desk Manager with reactive requests, quotes, and scheduled tasks
- Take calls and respond to customer emails
- Instruct suppliers to carry out work, monitor & manage for event closure details
- Ensure CRM is kept up to date
- Other ad-hoc duties as required

To be considered for this Customer Service / Helpdesk Assistant role, you should possess the following:
- Previous Customer Service experience
- Confident and polite telephone manner
- Attention to detail
- PC Literate
- Flexible and hardworking

If you are interested in this Customer Service / Helpdesk Assistant role, please apply now!