Support Worker

Job Title: Support Worker
Hours per Week: 37
Working Pattern: Monday–Friday, with one Saturday in eight
Contract Length: Temporary – expected until March 2026
Salary: £13.66 per hour
DBS Requirement: Enhanced DBS required
 
We are seeking a motivated and compassionate Support Worker to join our clients team on a temporary basis. You will be supporting veterans and individuals who have experienced homelessness or are at risk of homelessness, providing holistic, solution-focused support that empowers people to develop independence and stability.
Your caseload will typically consist of 5–8 customers, allowing you the time and capacity to deliver high-quality, person-centred support. You will work as part of a wider team supporting people with moderate to high support needs across the Exeter area.

Key Responsibilities:

• Provide practical and emotional support tailored to individual needs.
• Work closely with external agencies around mental health, substance misuse, benefits, housing, education, training and employment.
• Create, review and update support plans and risk assessments.
• Take a positive and proactive approach to risk management.
• Support individuals to work toward their goals and build skills for independent living.

About the Candidate
Essential:

• Experience supporting a wide range of people with varying backgrounds and support needs.
• Ability to apply common sense to situations and manage risks appropriately.
• Accountability for decision-making and understanding the bigger picture.
• Experience maintaining records and creating effective action plans.
• Ability to build positive relationships with individuals and internal/external partners.
• Ability to lone-work safely and also contribute effectively as part of a team.
• Willingness to work flexibly, including with different clients/colleagues and occasionally outside standard hours.
• Clear understanding of diversity when supporting vulnerable people.
• Ability to promote independence and self-determination in individuals and groups.
• Ability to form constructive, creative relationships to support individuals’ development.
• Confidence in assessing challenging situations and providing appropriate solutions.
• Ability to respond positively to change.
• Good understanding of housing support and the issues people face daily.
• Understanding of training, education, employment opportunities or social activities.
• Previous experience working with vulnerable individuals, either 1:1 or in group environments.
• Knowledge and understanding of housing-related support.
• Good literacy and numeracy skills.
• Safeguarding certifications.
• NVQ Level 3 or equivalent in a relevant field.

Apply today or for any further information contact Pertemps 01278554226 and ask to speak with Matt.