Senior Administrator
091511701
£23,000 - £27,000 Per Annum
Full Time
Permanent
Blackburn, Lancashire
Administration
Posted 24 days ago
Expires In 4 Days
Job Description
Pertemps are recruiting for their client who specialise in medical evidence services and rehabilitation programs. We are seeking a dedicated Senior Administrator experienced in Clinical Negligence and Serious Injury to join their expanding team, in Blackburn, Lancashire.
Responsibilities:
- Case Management: Oversee a specific client caseload from start to finish, ensuring all cases progress efficiently.
- Client Relations: Develop and maintain strong relationships with solicitors and medical experts, acting as their primary point of contact.
- Communication: Handle external calls, emails, and referrals, providing top-notch service and support.
- Data Entry: Accurately log information in the Proclaim case management system.
- Recruitment: Actively recruit and instruct providers and parties.
- Deadline Management: Meet court deadlines and manage part 35 and joint report requests.
- Performance Improvement: Contribute to enhancing report sales and turnaround times, meeting monthly company sales targets.
- Team Collaboration: Work closely with team managers to ensure timely completion of tasks and effective task delegation.
Qualifications and Skills:
- Experience: Minimum of 1 year in a medico-legal role (desirable) or experience working in healthcare administration / personal injury claims / legal work (essential)
- Communication: Excellent written and verbal communication skills, with strong active listening abilities.
- Organisational Skills: Exceptional attention to detail, analytical skills, and the ability to work under deadlines.
- Proactive Attitude: Highly motivated, organized, and proactive with a keenness to learn and develop new skills.
- Technical Skills: Proficient in MS Office; familiarity with the Proclaim case management system is a plus.
- Client Focus: Strong client relationship building skills and a customer-focused approach.
Personal Attributes:
- Enthusiastic team player, keen to work closely with customers and other departments.
- Excellent problem-solving skills and a positive, can-do attitude.
- Ability to organise your workload effectively
Benefits:
- Salary: £25,000 - £27,000 per year, depending on experience.
- Perks: Company events, pension, free parking, health & wellbeing program, and referral program.
Apply today through Pertemps or call to register your interest on 01254 949 810.
Related Jobs
Pertemps
£28,000 - £30,000 Per Annum
Full Time, Permanent
Glasgow, Glasgow City
Ref 232102380
Posted 4 days ago
Pertemps
£14.81 Per Hour
Full Time, Temporary
Telford, Shropshire
Ref 033118352
Posted 13 days ago
Pertemps
£12.50 - £13 Per Hour
Full Time, Temporary
Coventry, West Midlands
Ref 143100880
Posted 6 days ago
Or copy link