Hire Desk Controller

082108269

£27,000 - £29,000 Per Annum

Full Time

Permanent

Bathgate, West Lothian

Sales And Business Development

Posted 5 days ago

Expires In 23 Days

Job Description

Job title: Hire Desk Controller
Location: Bathgate
Pay Rate: £27-29k per year
Job Type: Full-Time, Permanent
Hours: Monday to Friday 42.5hrs per week


What we're looking for:
  • Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers
  • Previous experience in the hire or construction industry would be advantageous but not essential
  • Experience in developing and utilising product knowledge, eager to understand our product range and the wider business
  • Exceptional communication skills including negotiating and influencing. You'll have the ability to engage and build relationships with both internal and external customers
  • Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
  • An effective team member with a highly supportive, collaborative approach
  • A flexible and adaptable approach, you'll enjoy a varied work day in a fast-paced operational environment where you'll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
  • A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
  • A good level of computer literacy in MS Office packages. You'll embrace learning new IT systems and enjoy making the most of technology in your job role

If you are interested in the position please apply online or contact me directly @ john.elliott@pertemps.co.uk