Renewals Advisor

I’m Hiring: Renewals Advisor & Client Manager – Northampton (Full-Time)
£30,000+ (DOE) + performance bonuses
Monday–Friday, 9am–5:30pm | On-site | Northampton

I’m looking for a Renewals Advisor & Client Manager to join a growing Northampton-based insurance brokerage.

My client specialises in luxury car, home, and SME insurance, providing a high-quality, personalised service to our clients nationwide.

If you’re confident on the phone, enjoy building relationships, and want to be part of a professional, supportive team this could be the role for you.

Why Work for This Firm
The firm is recognised for its reliable cover, integrity, and exceptional client service. Employees take pride in representing an organisation that genuinely helps individuals and businesses protect what matters most.
The firm is committed to professional growth and development.

Employees often begin in entry-level roles such as claims or customer service and have clear career pathways leading to opportunities in underwriting, sales, or management, supported by comprehensive training and ongoing development programmes.

A competitive remuneration package is offered, including a strong base salary, performance incentives, health and wellbeing benefits, and retirement savings options. Certain roles may also include bonus opportunities linked to sales or performance achievements.

With continued investment in innovative technology including digital claims platforms and advanced data analytics the firm provides employees with hands-on experience using the tools shaping the future of the insurance industry.

Working for this firm means joining a respected organisation where every role contributes to making a genuine difference in people's lives.

What you’ll be doing:
Managing client renewals and providing tailored insurance advice.
Negotiating terms with clients and insurers.
Cross-selling and up-selling relevant products.
Maintaining accurate records using Acturis and Microsoft Office.
Building strong, long-term relationships with clients and partners.

What I’m looking for:
At least 12 months’ experience in motor and/or home insurance.
Strong communication and negotiation skills.
Organised, proactive, and customer-focused mindset.
Knowledge of FCA regulations.
CII qualifications (or a desire to work towards them).

What’s on offer:
Competitive salary + performance bonuses.
28–35 days’ holiday (increasing with service).
Subsidised healthcare & insurance discounts.
Ongoing training and CII qualification support.
Modern office with great facilities & free parking.