Customer Service Administrator

Job Title: Customer Service Administrator
Working Hours: Monday to Friday – 40 hour week  
Location: Bromsgrove
Salary: £22,000 - £26,000 per annum
 
I have an exciting opportunity for a Customer Service Administrator to join a busy sales office in the Bromsgrove area. The ideal candidate will be proficient with computer systems and Microsoft Office, be highly motivated and have exceptional communication skills. As this is part of a large organisation, there may be opportunities for learning and development and growth. 
 
Key duties and responsibilities:

• Will be the first point of contact for incoming calls, dealing with customer queries and problem solving.
• Preparation of quotes and orders.
• Handling the sales and after sales process, providing frequent updates throughout.
• Supporting the sales team where required.
• Communicate with customers and colleagues to ensure the whole process runs smoothly.

 
Skills and Experience Required:

• Proficient with Microsoft Office and Computer Systems.
• Excellent telephone manner and experience within customer service.
• Ability to meet deadlines in a fast-paced environment.

 
If you feel you have the experience and passion for this role please click ‘APPLY’ with your up to date CV or email your CV to Holly.Bevan@pertemps.co.uk.