Field Service Engineer – Fire Alarm Systems

Field Service Engineer – Fire Alarm Systems
 Midlands (Field Based)
£35,000 – £37,000 + Company Vehicle + Tools + Benefits
Full Time, Permanent
Monday – Friday, 8:30am – 5:00pm
 
We are looking for a skilled Field Service Engineer to join our maintenance team, working across the Midlands region. This is a field-based role where you’ll play a key part in servicing and maintaining fire alarm and fire safety systems for a range of customers.
You’ll be responsible for carrying out planned preventative maintenance (PPM), responding to callouts, fault-finding, and completing system modifications while ensuring compliance with BS5839 standards.
This is an excellent opportunity for someone who is motivated, technically confident, and enjoys working independently in the field while still being part of a supportive team.
 
Key Responsibilities

• Carry out planned preventative maintenance on fire alarm and fire safety systems.
• Respond to emergency callouts and breakdowns in line with customer Service Level Agreements (SLAs).
• Diagnose faults, complete repairs, and carry out system modifications.
• Produce accurate service reports and ensure all documentation is completed in line with company procedures.
• Identify non-compliances and additional work requirements, feeding back to management.
• Support other departments with installations when required.
• Deliver excellent customer service, representing the company professionally at all times.
• Always follow Health & Safety guidance, using the correct PPE and equipment.

 
 What We’re Looking For

• FIA Foundation qualification and solid working knowledge of BS5839.
• Previous experience in servicing, fault-finding, and modifying fire alarm systems.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication and organisational skills.
• IT literacy for report writing and service records.
• Full UK driving licence (company vehicle provided).

• Additional FIA training in advanced or specialist areas.
• Wider experience across fire safety systems.

 
What We Offer

• Salary of £35,000 – £37,000 per annum, depending on experience.
• Company van, fuel card, PPE, tools, mobile phone, and IT equipment provided.
• Ongoing training and opportunities for career progression.
• Supportive and professional working environment.
• Opportunity to work with a company that values respect, professionalism, customer focus, innovation, and simplicity.